Feedback, honestly capturedfor hotels
Most visitors never leave a review. Heard gives them sixty seconds to speak, and turns those voices into clear signals for your team.
Click the type of business you're in
From scan to insight in under a minute
We set up QR codes across your space. Visitors scan and speak for sixty seconds, and the transcript lands in your dashboard tagged by location. No app, no login, no friction on either side.
beheard.at/heathrow/t2-lounge
We set up every location for you
We create a unique QR code for every space you want feedback from. You place them — guests find them on the way out.
T2 Lounge · Heathrow
How was your visit?
Tap to speak
Visitors tap and speak
One tap opens a 60-second voice prompt on their phone. No app, no login, no typing required.
“The lounge was overcrowded and the food ran out well before boarding. Didn’t say anything to staff — not the right moment. But it’s not what I’d expect.”
Insight arrives in your dashboard
Transcribed, tagged by location, surfaced in real time. You see exactly where to act and what to fix.
We set up every location for you
We create a unique QR code for every space you want feedback from. You place them — guests find them on the way out.
beheard.at/heathrow/t2-lounge
Visitors tap and speak
One tap opens a 60-second voice prompt on their phone. No app, no login, no typing.
T2 Lounge · Heathrow
How was your visit?
Tap to speak
Insight arrives in your dashboard
Transcribed, tagged by location, surfaced in real time. You see exactly where to act.
“The lounge was overcrowded and the food ran out well before boarding. Didn’t say anything to staff — not the right moment. But it’s not what I’d expect.”
Let's talk about your spaces
Tell us where your guests pass through, and we'll show you what Heard surfaces.
A 20-minute walkthrough — no setup, no commitment.